Original topic:

One UI 7 Update – Blue Line Issue on S23 Ultra? Is It Safe to Install?

(Topic created on: 4 weeks ago)
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Tanajirao_M
Active Level 3
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Tech Talk
Hello everyone, 

I recently saw some videos showing that after installing the One UI 7 update on the Galaxy S23 Ultra, a blue line appears on the screen. 

I’m currently using the S23 Ultra( not under replacement policy) and was planning to update to One UI 7, but now I’m a bit concerned.

 Has anyone here experienced this issue after updating?

 Is it safe to install the One UI 7 update on the S23 Ultra, or should I wait for a more stable version? 

Any feedback or experience would be really helpful. Thanks in advance!
4 Comments
JungkookA16
Active Level 4
Tech Talk
bhai samsung service center pe jaakr bolo update aya hai kru ki nhi... blue line toh nii aayegi fir unke samne update krdena agar blue line nhi aayi toh chle aana Vrna agar aayi toh unka sir khalena bol bol kr or bolna ki screen replace krke do 😂 👍
Tanajirao_M
Active Level 3
Tech Talk
😂😂😂
cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.

While we acknowledge that issues can arise due to individual usage patterns and other factors, we want to assure you that our dedicated customer support team is always here to assist you in resolving any concerns that may occur post-update.

We encourage you to proceed with the update confidently, knowing that we are committed to providing help and support if needed as per policies.

Warm Regards,
Samsung Customer Support

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zodiac2k19
Beginner Level 3
Tech Talk
Keep you phone cool while updating, in ac room, disconnect charger. Heating are related to green line issues in phone
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