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08-28-2022 12:53 AM in
Tech TalkI am using Samsung F41 & VI Sim Card both Supported 4G+ Service
recently i observe my samsung f41 mobile &my vi sim not supported 4G+ service but,
1) my No 7709...... vi sim + other samsung A50s mobile support 4G+ Service activated & Internet speed was super ( Means my vi 7709... no is supported 4G+ Service)
2)my other vi sim no 9850..... + My samsung f41 mobile support 4G+ service (Means My Samsung F41 Mobile Support 4G+ Service)
But Now Problem is My Vi sim no 7709.... + My Samsung F41 was only Shows 4G Service &Speed was very slow
Then what is actual Problem please help
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08-28-2022 09:24 AM in
Tech Talk
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09-09-2022 10:49 AM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
