Original topic:

NOTE 9 VIDEO RECORDING - STUCK

(Topic created on: 12-20-2019 01:24 PM)
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Demiguise
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After official update of Android 10 beta version UI 2.0 in my Samsung Galaxy Note 9 the video is getting stuck while recording video in all Resolution.
Any solution for the problem..?
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Samsung_Support1
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Hi there,

 

Please perform the following steps to resolve the issue:

1- Camera > Settings of camera > Reset of camera settings.

2- Settings > apps > tap on 3 dots > show system apps > camera > storage > clear cache.

3- Check the video recording issue in safe mode.

4- Stop the background running app (Tap on the left soft key and close all the running apps).

For further assistance, register your concern in Samsung members app (Open Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach).

 

Regards,

Team Samsung Members

 

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