My Samsung Galaxy m31 is switching off automatically

[TopuH]

My phone completely blacks out and just shows Samsung for 40 to 45 min and again it restarts, It's not because of the Auto start button , that switch is off from the beginning I took this Galaxy M31 phone just 7 days back except from the first day I am facing this issue.

[_Prakhar_Singh_]

try backup and reset

[TopuH]

or koie option nhi h...

[_Prakhar_Singh_]

agar ye update ke baad hua hai to yahi ek option hai

[TopuH]

ok thank you, try kr k dekhti hu

[TopuH]

Finally get a solution...
1- go to settings option
2- search device care
3- click on three dots on top of the right side
4- select advance option
5- turn off all the auto settings

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve auto restart issue please follow below given steps:

Go to Settings > General management > Reset > Turn off auto start.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[MaliniSubramani]

I'm facing the same issue. Can you please help me out. Does the solution given here works?