Himaanshu90
Beginner Level 2

I am not able to connect to WiFi, It only connects for 2 minutes and disconnects. Then have to restart the Phone and again it disconnects within 5 minutes. What to do, I already change reboot the route , Phone ,change the wifi password also.

 

Pls suggest , Thanks in advance

2 Comments
Gaurangbapu2199
Active Level 3
I got replaced by Amazon
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Samsung_Support3
Moderator
Moderator

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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