Original topic:

M31 NOT WORKING ON VoLTE

(Topic created on: 09-08-2020 05:07 PM)
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bestone
Beginner Level 2
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Tech Talk
M31 phone is not working on VoLTE, Which is discouraged.
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3 Comments
Nightmare2407
Active Level 3
Tech Talk
How long has it been since you added your new sim card?
It takes Time...
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Tech Talk
depends on which SIM u are using bro
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Samsung_Support3
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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