Original topic:

M30s Auto Restarting

(Topic created on: 10-18-2020 07:32 AM)
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akansh22
Beginner Level 2
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Tech Talk

Samsung M30s phone getting restarted just after warranty got over. More than 5 people were found to have same issue at the centre out of 10. 
They are not ready to take it back. Worst experience.
Customer care experience is also worst.
Never going to buy Samsung phone, nor will let my friends buy it.

5 Comments
Anonymous
Not applicable
Tech Talk
Did you ask them to reflash firmware or what did they say. What is the issue software or hardware side?
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AbhishekPuri
Active Level 10
Tech Talk
Are you checked auto restart option, if this option is enabled than turn off!
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Samsung_Support3
Moderator
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve auto restart issue please follow below given steps:
Go to Settings > General management > Reset > Turn off auto start.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Tech Talk
even after turning off the problem has not solved
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Devilzone
Active Level 3
Tech Talk
Any solution?
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