JIO 5g Not Working, help

[piyussh07]

Guys, jio 5g sim 4g handset m lgayi thi kal, fr call kri usi phone se,
ab wapas lgayi 5g device mein to 5g chl nhi

▪️Reset network settings karliya
▪️Reset all setting bhi krliya,
▪️Netmonster se 5g force bhi krliya, par emergency call aarhi.

Kya kru 5g ke liye ab?

[AGalaxyuser]

Try to reset your phone once hope it helps.

[piyussh07]

Nope, reset se nahi hua kuch, reset ke 2 3 din baad jab baat hui cust care se tab jakar hua shi

[AGalaxyuser]

Phir thik hai

[TechiePradhumn]

Call customer care they can help you and yek baar ye check kijiye aapki location me 5G work kar raha hai ya nahi.

[piyussh07]

Hey, theek hogya tha kuch din mein, cust care se baat hui thi, to kaha tha (mobile data on krke switch off rkhna 5 minutes, baaki main bhi apne end se krunga)

Baki 5g chl rha tha sari sim mein, mene daali thi device mein check krne ke liye, meri sim se hi uda tha 5g bs

[TechiePradhumn]

Accha chalo theek hai

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you are unable to use 5G on your device Kindly visit the given link to resolve your issue.

How to use 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Dheeraj2037R]

My 5g not working in samsung 13 5g phone due to i have done my recharge of 4G please solve this problem.