Internet problem

[Dassss]

Dear samsung customer every day I have to face my samsung f41 internet problem, internet not working properly.so please help to improve my internet problem.

[hikgtyjio]

hi ik

[Benedictjunior]

you need to check the internet connection in your vicinity.

[Dassss]

another mobile internet work so fast but my mobile not work properly

[Ramesh0413]

I too have this problem In F41

[Dassss]

For what you have done

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "internet" issue please follow below given steps:

1. Reset Network Settings:- Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

2. Check Network mode and set it to Auto Connect. (Settings > Connections> Mobile Network> network mode SIM1 or SIM2 > Network mode> Select LTE/3G/2G auto connect)

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support