Innovation Lab #54: Accessibility

[Admin]

Hello members,

Since many of you requested to extend the deadline of this innovation lab, we are happy to inform you that the deadline is extended till 09th June'2023.

Bring up your ideas and suggestions and we are all ears!

Cheers

Samsung Members Team

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Our community is brimming with ideas through which we can make your Galaxy experience better! Share your suggestions directly with our teams through Innovation Lab. Your feedback will be scrutinized to produce possible improvements in customer experience.

This week, we would like to look into Accessibility. Samsung Galaxy phones come with accessibility settings to help those with limited sight or hearing difficulties. For example, you can make the phone read messages aloud or light up whenever it detects a startling noise. There are also accessibility settings and customizations available for those who struggle with interaction and dexterity.

So, the topics are:

 1. Accessibility: Feedback on experiences with accessibility features and suggestions.

All you need to do is:

    1. Create a post detailing your idea/suggestion
    2. Include illustrations/diagrams/images or any detail you feel will help us understand it better
    3. Include #InnovationLab in your post title/subject

We will take a note of all your suggestions! This topic will be open till 26th May. 

Check out innovation lab#53 topics here.

We can’t wait for your innovative ideas!

Cheers

Samsung Members Team

Disclaimer: "Participation in this campaign is voluntary. The same is being rolled out by Samsung India Electronics Private Limited ("Samsung") for its Samsung Members App users ("you") to know your feedback / suggestions/ views regarding the Samsung products and services. The information shared by you will be used for the internal analysis and future product development only and will be used in accordance with the Samsung Privacy Policy."

[Ashutosh-Singhal]

Please like if agree.InnovationLab #54 
Please give notification to the all Accessibility users of InnovationLab #54 so all accessibility users can know about it and participate in the Samsung official Accessibility feedback.
https://r2.community.samsung.com/t5/Tech-Talk/Innovation-Lab-54-Accessibility/td-p/13862814

[Ashutosh-Singhal]

InnovationLab #54
Samsung only increased around 8 days for giving feedback on Samsung Talkback, Samsung Text to speech engine, Samsung voice search, Samsung Bixby vision, Samsung Bixby, Samsung Audio description, Samsung Spoken assistant and so many accessibility apps of Samsung. First of all Samsung took all the Accessibility apps in only one InnovationLab #54 on the another hand Samsung conducted all the InnovationLab seperately for Samsung TV, Samsung members app and others apps of Samsung in around 2 weaks for each and every app. That's why please increase deadline of InnovationLab #54 minimum 1 month or take all the accessibility apps seperately in different different InnovationLabs.
Please like if you are agree.

[Ashutosh-Singhal]

#InnovationLab
Hi sir/mam, I am a Samsung user with partially Blindness. I want an Accessibility Expert team in India. For your information India is the Capital of the Blind with minimum 1 crore 90 lakhs Blind according to the WHO. In Accessibility features for the Blind (Samsung Talkback, TTS, Bixby vision etc), Partially Blind (Background colour change, zoom in and Bold font) means Low Vision, Deaf and who cannot speak (Text to voice and voice to text etc) etc Samsung comes in top 5 companies that's why so many Indian Blind users have Samsung Products like me.  As Samsung disabled users we do not get good service from the Customer Care and Service centre from Samsung like a non- Disable user because Samsung agents do not have enough knowledge about the Accessibility features as per my all-Blind friends and my experiences.  Talkback is not a small and useless feature for me unlike you but it is a very important and useful feature for me without it mobile is a just a square rectangle box. I am assuming now you have understood the importance of each and every one Accessibility feature for the disabled. Accessibility is a very big area for the disabled that's why there is law for technical service providers that companies have to provide a separate Accessibility answer desk so disable users get help from the agent who is expert in the Accessibility features.  We disable mostly face issues in Accessibility features because Accessibility features are too complicated in use. I can tell you as a late Blind and who operated his mobile till beginning of the 11th class without any Accessibility features usage. Long story short I want a deadline of availability of Samsung Accessibility Expert Team in India when you are providing this team in Samsung USA and Canada subsidiary since long back so why does not this team can not be available in Capital of the Blind. Accessibility team can help us in all Samsung products like Mobile, TAB, TV, Laptop, Watch, Frizz, Printer and AC etc because in the latest version of the Samsung all products Accessibility features are available. In India Google and Apple both provide this team.  Some solutions of this issue are as follows- ·       Give Accessibility expert team service from Samsung USA and Canada= Accessibility expert team setup process will take time. In the meantime, Samsung can provide this team service from Samsung USA and Canada. Now USA and Canada team is not compelling to answer us on the email. In the result they do not answer us. ·         Use Be my eyes app for providing the team services= This team service also be provided through Be my eyes app. For your information Be my eyes app is a many award-winning app which has crodes of Blind users and Volunteers. Many big tech companies like Google, Microsoft, Link ten, Sportify and many others companies provide their Accessibility expert answer team through this app across the world. You can know more this app from below link about section. https://play.google.com/store/apps/details?id=com.bemyeyes.bemyeyes    According to the new Indian Accessibility Law Samsung will  have  to provide an Accessibility Expert team in India and  https://timesofindia.indiatimes.com/india/people-with-disabilities-can-now-seek-redressal-in-case-of...  On the other side this is Samsung's moral duty also. Please feel free to contact me for any questions. Regards: Ashutosh Singhal 
Please like if agree and tell your valuable  opinion as well please.

[santoshgodadiya]

#InnovationLab 54. Same here.

[Ashutosh-Singhal]

#InnovationLab
Samsung describes more than 2 times differently able in their Coorperate Social Responsibility[CSR] but what does Samsung do for disabled? If it is doing nothing please do. https://www.samsung.com/in/info/csr-policy/You can check in CSR focus area..

[anand464643]

#InnovationLab
please create indian regional language voices like kannada telugu

[anand464643]

#InnovationLab
dear developers this is my humble request eloquence text to speech synthesizer is the very popular voice for visually impaired community so if you create it as a default voice very very useful for us
apple company is providing it

[Ashutosh-Singhal]

#InnovationLab
Same here.

[santoshgodadiya]

#InnovationLab. Same here

[anand464643]

#InnovationLab
while getting incoming call talkback is automatically reading their numbers and name so we can't maintain our privacy please fix this issue for your kind information Phone>settings>answering and ending calls>read caller name aloud>off this option also turnd off