animeshmodi
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10-22-2021 05:16 PM in
Tech Talk
Week 34 of #InnovationLab
1. WIFI Connectivity - Please fix issue of Slow wifi speed while connecting bluetooth earphones issue. Also add, Request password option and Network Quality Information Display of Wifi as Very Fast, Fast, Normal, or Slow in M & F series.
2. Mobile Hotspot - Mobile Hotspot feature has become worst nowdays. Please bring back allowed devices option and no. of connected device in notification panel. Also, allow us to limit data shared like (100mb,350mb, 700mb,etc.). Add an option of blocking a particular device from connecting to my hotspot.
Why can't we backup or restore using mobile hotspot in samsung cloud, this should also be improved.
Hope Voice Of customer would be listened and samsung brings these changes soon.
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- week34
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Samsung_Support 2
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10-30-2021 05:51 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
Thank you for sharing your feedback. We welcome your suggestion and we appreciate the time and effort you have spent to share your valuable comments. This will help us to improve our services.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support