raju-83
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09-21-2021 08:08 AM in
Tech Talk
Hi Samsung Expert Team,
Pls note that Front Video quality and Low light selfie are very poor in A72 compared to other mid range phones like A50, A51, M51 etc. Before taking shot in low light, photo looks natural as per low light, but after clicking shot, the output photo is very poor, struggling with dark. There is a lack of Resolution in low light. As a result Video call quality is also poor. Even Switching to Night Mode in LOW LIGHT is oversaturated.
Pls improve as soonest. Because those are Selfie lovers purchased A72 / A52, incurred money just good for nothing.
There is no improvement in spite of repeatedly complaining to Samsung.
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CS_member7
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09-21-2021 09:03 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support