I am facing microphone issue

[Poorna19996]

Sometimes it will work  sometimes it will not work 

[SwadeshJ]

perform interactive check of microphone in members application

[Poorna19996]

ok

[SwadeshJ]

accept my solution

[Poorna19996]

Now it's working after sometime it will work or not

[Poorna19996]

again it's not working my microphone

[SwadeshJ]

Accept my solution plz

[Poorna19996]

temporarily it's working will see till evening then I will accept

[Ehsank]

Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks>...))

if found any error visit service centre
interactive check is only to know the issue, not to resolve the issue

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "microphone" issue kindly follow the given below step:

>>Reset the device and before resetting the device make sure to create data backup of your device via Smart Switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Settings > General Management > Reset.

For more information kindly follow steps provided in below given link:-
https://www.samsung.com/in/support/mobile-devices/samsung-mobile-microphone-not-working/

If the issue still persist,  we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support