Original topic:

I am done with Samsung.

(Topic created on: 05-30-2024 10:16 AM)
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VA4
Active Level 7
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Tech Talk
So, for last 15 min I was struggling to unlock my phone (A52s). It was just not letting me use fingerprint or pin and constantly showing accidental touch protection screen. I swipe the lock but repeatedly it was showing same screen. Finally I unlocked it with fingerprint after frustrating 15 min. Then after unlocking it again showing same touch protection screen. So I restated it and now it is normal. Atleast for now. This has happened about 8-10 times before this since updating to one ui 6. And I reset after updating still having a number of problems. Even after paying a premium price if we get buggy software updates, hardware and serious quality control issues, what's point in buying Samsung phones? 
10 Comments
Tech Talk
We customers are getting worse service from Samsung day-by-day.
VA4
Active Level 7
Tech Talk
Just go to service center and see how much careless they are towards you as a customer. And equally shameless if you ask about bad product quality and QC.
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Dhanraj_01
Active Level 4
Tech Talk
Try once forced restart... hope it helps ✌️
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Starshiv
Active Level 9
Tech Talk
Go to settings < Display< turn off accidental touch protection

This generally happens due to the screen guard glass we using. It probably not applied correctly on your screen.
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VA4
Active Level 7
Tech Talk
I'm not using any screen protector.
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Starshiv
Active Level 9
Tech Talk
Using a back cover then which is too tight?

Anyways just turn off the accidental touch protection from settings. It's not off useful feature Anyways.

We all put the phone in our pocket after locking it. So there is no need of accidental touch protection.
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VA4
Active Level 7
Tech Talk
If it is there, it should work properly. I am not interested in workarounds, I want solution from Samsung. This post is regarding bad hardware and quality control and buggy software updates. They have not fixed a single bug that are there in One ui 6. Those bugs are affecting normal usage of device and making it unusable.
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Starshiv
Active Level 9
Tech Talk
That's not my problem mate. I just advised you what will work for you.
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We have noted down the feedback. We are continuously working for making our products better and more efficient.

Warm Regards,
Samsung Customer Support

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