Original topic:

How unreliable apps are....Media Storage bug....

(Topic created on: 05-20-2022 06:51 PM)
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TheMystic
Expert Level 1
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I used multiple apps to check my storage and here are the results:

 

Samsung My Files app - Says 187 GB used:

 

 

Screenshot_20220520-182348_My Files.png

 

 

Google Files app - Says 167 GB used:

 

 

Screenshot_20220520-182544_Files by Google.png

 

File Manager Plus app: Says 164 GB used:

 

 

Screenshot_20220520-182403_File Manager +.png

 

SD Maid - Says 147 GB used and also shows total space incorrectly at 496 GB:

 

 

Screenshot_20220520-184014_SD Maid.png

 

While I can understand minor differences between individual library sizes, this kind of difference makes it impossible to rely on. Each app is not only reporting wide differences between individual categories, but also in total storage used and free space available.

 

If I have to pick one, I'll go with the stock app by virtue of the fact that it is a system app and has access to areas that 3rd party apps don't.

 

On top of all these, the Media Storage app is showing 88 GB used:

 

 

Screenshot_20220520-183047_Settings.png

 

This is, however, an Android system bug that is incorrectly reporting the space occupied by Media Storage app. What I know is there is no duplication of files and the bug does NOT affect the free space reported, atleast in my case. This is purely a reporting error.

 

Even iOS has a similar bug, where the system often reports numbers incorrectly. But there, there are no 3rd party apps available for comparison.

 

Despite all the technological advancements, there are still plenty of bugs and room for improvement.

7 Comments
ㅤ
Expert Level 5
Tech Talk
are aap ameer bande..😑...
512gb vala phone use krte hain.. 187gb used..

kaha'n hum ..128gb total memory..😁😆😂
ezzio
Active Level 4
Tech Talk
Yes bro
TheMystic
Expert Level 1
Tech Talk
Just like my phone, there is plenty of free space in my heart too 🤩🤩🤩🤩

But i don't try to be 'lovable' by faking it. That is for losers. 🤣🤣🤣🤣
Tech Talk
Media storage of 88.09 gb 😳
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kaslokesh
Active Level 9
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Yaar Tumhara posts kaafi sahi hai yaar... i was going thru your other posts... keep the good work up dear..
TheMystic
Expert Level 1
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Thank you dear 😍.
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cs_member8
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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