Active Level 7
Method 1 :---
Press Power Key.
Power menu appears on Screen.
2----
Press and Hold Power off icon for a few sec & then release ---SAFE MODE dialog box will appear.
3---
Tap on the Safe Mode option.
4---
Wait for the device to reboot & Safe Mode will be activated.

Method 2 :---

1---
Turn off the device by pressing power key

2---
Press and Hold the Power Key and Volume down key simultaneously ""SAMSUNG"" logo will appear on screen.

3---
Release Power Key holding Volume down key.

4---
Safe Mode will be activated.

Because Some third party apps may not be optimized for your phone and make your phone slow operations, hangs then testing ot in Safe Mode.
If still yiu have problem then call 1800 40 SAMSUNG (7267864)

1 Comment
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Active Level 8
Thanks for the information
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