Resolved! Solved

Original topic:

Help!

(Topic created on: 06-20-2022 08:48 PM)
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rush20
Expert Level 5
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Tech Talk
Why always me😭

image

Please help.
What should I do?🥲🥲

14 Solutions


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Solution
CODM6567
Expert Level 5
Tech Talk
Recheck if same comes note swelling on your back and get it checked by Samsung service centre.
Which device BTW?

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Solution
Tech Talk
Press *#9900# on your dialpad.

Go to the end of the list where you will find "Reset Battery Stats".
Touch that, press okay and restart your device and check again in members app if it's still showing you action required or not.


Btw how's the battery backup on your device? Is there anything visible which indicates battery swelling?

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Sid_Karna
Expert Level 5
Tech Talk
Still in warranty, right? Show this to the service center and get the battery replaced under warranty.

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Tech Talk
In that case Service center is the last resort mate. Is your device in warranty?

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Tech Talk
Oh rush uncle sed life
Go to service center (the standard answer)

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Sid_Karna
Expert Level 5
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Warranty? It's only for 1 year. Check the date on the bill

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Tech Talk
If you are getting good battery life,ignore that..your device is only 1 year old..

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Tech Talk
Check unused apps and put them to immediate sleep mode..

And if this issue occurred recently,perform wipe cache partition or take backup and perform factory reset(if feasible to you)

Perform these steps and if problem still persists ,then visit service center

Waha pe bhi pehle software flash karwakar dekh lena

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Siddhesh04
Active Level 4
Tech Talk
replace battery

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Siddhesh04
Active Level 4
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change battery

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Tech Talk
I have done everything that is above said

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Ab_Heartsy
Expert Level 3
Tech Talk
Saw this yesterday night,
It's strange bro, one year old device showing battery issue?.

1) are you a power user n how many times do you charge ur device a day ?

2) I've read ur comments n understand there's no bulging, so it might be some mis communication from the battery IC side, did you do any of those battery checkup USSD codes?

3) if possible download that phone doctor plus app and run that battery test plugged in and plugged off, and see what happens 😊?

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Ab_Heartsy
Expert Level 3
Tech Talk
Hmm..saw it, next is natural calibration and if it didn't fix then if you are brave do the USSD as given in that website (only if u understand the risks, hope just natural calibration is enough to fix it)😊👍🏼

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55 Comments
Solution
CODM6567
Expert Level 5
Tech Talk
Recheck if same comes note swelling on your back and get it checked by Samsung service centre.
Which device BTW?
rush20
Expert Level 5
Tech Talk
M42 samsung
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rush20
Expert Level 5
Tech Talk
No battery swelling
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Solution
Tech Talk
Press *#9900# on your dialpad.

Go to the end of the list where you will find "Reset Battery Stats".
Touch that, press okay and restart your device and check again in members app if it's still showing you action required or not.


Btw how's the battery backup on your device? Is there anything visible which indicates battery swelling?
rush20
Expert Level 5
Tech Talk
Okay Thank you
And there is no battery swelling,
But after the one ui4.1 update the battery doesn't last for 1 day🥲.
Device:m42
Updated on 6 june
Tech Talk
Okay try the steps I said above and revert me back if that worked or not.
rush20
Expert Level 5
Tech Talk
It still shows badSmartSelect_20220620-205755_Samsung Members_30404_1655738875.jpg
Solution
Tech Talk
In that case Service center is the last resort mate. Is your device in warranty?
rush20
Expert Level 5
Tech Talk
I don't know where can I check that?
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