Original topic:

Google assistant glitch

(Topic created on: 04-22-2026 09:58 PM)
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Lucifersupercorsa
Active Level 1
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Tech Talk
This seems like a glitch in Google assistant:
On my S23, mobile data can not be switched off while the device is locked, but it can be done using Google assistant even if the phone is locked, that too without touching the phone even once.
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Devv_007
Expert Level 5
Tech Talk
It's not a glitch, check these.1776879714089.jpg1776879714128.jpg
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Tech Talk
Hii, thanks.
As per these settings, the mobile data should not be able to turn off right.
But even after activating both these settings the assistant is able to turn off the mobile data
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Tech Talk
Hey, I have shared the log file as per the process described
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