Original topic:

Galaxy a20s camera issues....

(Topic created on: 12-30-2019 05:32 PM)
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Anuuuuragsingh
Active Level 3
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Tech Talk
A20S camera is working very laggy and in wide angle video recording is worst I will upload the video Soon....
And live focus is not accurate, front camera is okay but back camera is not working properly in live focus...please resolve it...
2 Comments
Sarthak07
Active Level 7
Tech Talk
It is because of the two factors and unfortunately we as an user cannot do much.
1. Hardware
2. Software
And in both these departments Samsung has been putting lot of efforts to improve.
I hope in future updates, software will compensate some of the limitations.

Back camera is facing problem because of the depth sensor and software algorithm. So we'll have to wait.
Tech Talk

Hi there,


Kindly follow the mentioned steps to resolve the issue in your device.

1. Main menu--> Camera--> Setting of camera --> Reset of camera settings.

2. Setting>Applications>camera>storage>clear data>clear cache.

3. Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->camera ).

4- Software update via FOTA or Smart switch PC suite.

For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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