Original topic:

Galaxy S20

(Topic created on: 05-24-2022 08:58 AM)
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Sarkar76
Beginner Level 4
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I own a Samsung Galaxy S20 mobile ph but just noticed that when I try to use the front camera it hangs and gives an error "  Server error please restart camera" does anyone faced this issue.
Any help will be appreciated even Samsung helpdesk could not help me. 
Thanks in advance.
4 Comments
Tech Talk
Using with some 3rd party app or what??

Once reset camera to default settings and try
Sarkar76
Beginner Level 4
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Un installed all un used apps did a factory app reset still no luck
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Sid_Karna
Expert Level 5
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It looks like a hardware issue to me because otherwise, a factory reset would've solved it.
cs_member8
Moderator
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Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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