Original topic:

Galaxy M30 wifi searching problem.

(Topic created on: 04-21-2020 03:42 PM)
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SelimReja
Active Level 2
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Tech Talk
Dear Galaxy M30 users, who have the problem of searching wifi networks in your Galaxy M30. This problem is only found when a wifi router far from you. Please comment below 👇👇
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hedgehog
Expert Level 5
Tech Talk
depends on the bandwidth you're using
if it's 5Ghz then strong signal but range is minimal if you have 2.4Ghz range is high but strength is lower
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Samsung_Support4
Moderator
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Tech Talk

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1) Forget the Network:-Go to apps screen >Settings >Connections > Wi-Fi >Wi-Fi network >Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

 

2) Reset Network Settings:- Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

 

3) Restart the Router and Mobile Device

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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