Original topic:

Galaxy A50 Fingerprint stopped responding

(Topic created on: 11-26-2019 12:15 PM)
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averma82
Active Level 1
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Tech Talk
After upgrading my Galaxy A50 with latest November security patch, my phone's Fingerprint sensor stopped working. Pls suggest.
4 Comments
LavSrivastava
Active Level 2
Tech Talk
that's the same issue everyone is getting right now hope samsung will fix this asap
SolankiRahul
Active Level 6
Tech Talk
As per Samsung support.. if you're using thick screen guard.. try removing it and use your phone until we get an update...
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premz
Beginner Level 2
Tech Talk
problems are phone hang , screen shoot problem, finger print problem.
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LavSrivastava
Active Level 2
Tech Talk
yesterday I was also not able to add fingerprint . I am using glass tampered on my screen. here what I do now finger print actually working very smooth.
while adding fingerprint you only need to touch fingerprint sensor very gently/softly don't tap harder like we did before this update it will read your fingerprint .
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