Original topic:

GALAXY NOTE 10+ || ANDROID 10 || CALL ISSUE

(Topic created on: 01-03-2020 01:31 PM)
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akashreturns
Active Level 6
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Tech Talk
after the final beta update some calls are not coming through. some of my mates complaining that they hav been ringing me till call ends. my friend also got a note10+ he also complaining that he is also under going same issue. i wonder is it me only.

only way i find someone called me is from truecaller notification somentimes.is it a bug ?

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1 Comment
Tech Talk

Hi there,

 

Please follow the below mentioned steps in order to resolve the issue:-

> Check the DND option in the device (if enable kindly disable the same).

>Clear the Cache of the app (setting>>apps>>tap on top 3 corner dots>>show system app>>phone app>>storage>>clear cache).

> Perform the reset app preference (setting>>apps>>three dots on the right top>>reset app preferences).

> Perform the reset settings (settings>>general management>>reset>>reset settings).

> Run the device in safe mode and check the issue.

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

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