I am using galaxy F62 from last few days & notice that battery draining very fast compare to its huge capacity also after completing its learning usage pattern. Also its getting heat in normal facebook & instagram reels scrolling. I think its have issues with software optimization. Request to samsung pls fix this issue with coming software update. Its have huge battey but getting backup like 4500 mah battery & heating in normal app usage.
Samsung team please fix this two issue with coming software update for better using the device.
Dear Samsung Member,
Greetings from Samsung Customer Support!
Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/
To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Samsung Customer Support
Although this phone has a flagship processor, the maximum output and optimisation is not given by Samsung.
Dear Samsung, kindly resolve these issues.