RatulKumarDey
Active Level 1
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Tech Talk

I am using galaxy F62 from last few days & notice that battery draining very fast compare to its huge capacity also after completing its learning usage pattern. Also its getting heat in normal facebook & instagram reels scrolling. I think its have issues with software optimization. Request to samsung pls fix this issue with coming software update. Its have huge battey but getting backup like 4500 mah battery & heating in normal app usage.

 

Samsung team please fix this two issue with coming software update for better using the device. 

2 Comments
cs_member8
Active Level 6
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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RobinMichael
Beginner Level 3
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Tech Talk
I'm also facing battery drain issue. Although, it's a 7k mah battery, with heavy use, it will hardly last for 1 day and Normal use for 1.5 days.
Although this phone has a flagship processor, the maximum output and optimisation is not given by Samsung.
Dear Samsung, kindly resolve these issues.
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