Every time asking mobile number

[Amit651]

I am facing problem when call ends there will be a pop-up to enter mobile number you are just one step away. 

Could you please suggest how to stop pop up 

[S_Kumar73]

Share the screenshot

[Amit651]

Uploaded screenshot

[Sidhabhi]

That might be samsung account two step verification thing..check once

[Amit651]

This is something different.
May be screenshot can give you more idea

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Amit651]

Please check screenshot

[Sidhabhi]

Ok,I think its about rcs

[Amit651]

What is rcs and how to stop this problem

[S_Kumar73 · Accepted solution]

Open message app and then click settings》Chat settings》then turn off advance messaging and calls feature.