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Active Level 3
What is the cause of different internet speed in my  J7 Prime and my A50s in the same place as well as in the same network ?????
J7 Prime's internet speed is quite slower than A50s.......
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Active Level 1
Different phones uses different types of antennas with different qualities. A50 antennas are better than J7.
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Active Level 6
That actually happens fairly frequently. The WiFi router and devices have different communication protocol chips. So if the WiFi and the device are working on different (old vs new) protocols, different devices can have different speeds.
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Active Level 3
Thanks all of YOU guys for sharing your opinions with me.....
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Hi there,

 

Please follow the below mentioned steps in order to resolve the issue:-

> Perform the reset network settings (setting>>general management>>reset>>reset network setting).

>Ensure that network frequency of your device is selected on Auto-mode.

 Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).

>Search for the Network Manually by the steps as mentioned:

Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.

>Insert different SIM card in your mobile and check if the issue is resolved or not.

> If still issue persists then we would suggest you to contact your service provider.

 

Regards,

Team Samsung Members

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