_Anderid
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20210423_123349.jpg

 I've Samsung Galaxy A30s which have dedicated fingerprint option. Which was allows me to access the secure folder from lockscreen but now it's not working and it's all happened after I updated my phone software, I tried everything to solve this shits but doesn't work. I'm very disappointed with Samsung service and it's make me regretting on my decision to update my phone. Samsung fix this shits.

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dj9494
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Kindly share an error report in the get help section of this app 🙏
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_Anderid
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Bro how to take screenshots when it won't open from lockscreen.

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dj9494
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Just write to them and explain your situation in detail
_Anderid
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Bro I've tried to everything to Express this problem to Samsung but they won't listen to me. That's why I'm expecting someone help me out from this situation.

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Š
Expert Level 4
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Now it only works when secure folder is turned on in quick panel...

Screenshot_20210423-135531_Samsung Members_12658.png

_Anderid
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Yes bro same with me, and all of this happened after I updated my phone. Can you explain me why???

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Š
Expert Level 4
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May be there were complaints.
Some time it become annoying when secure folder opens even though it is off in quick panel.
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