Original topic:

Dedicated fingerprint won't work properly needs help ASAP.

(Topic created on: 04-23-2021 01:02 PM)
133 Views
_Anderid
Active Level 1
Options
Tech Talk

20210423_123349.jpg

 I've Samsung Galaxy A30s which have dedicated fingerprint option. Which was allows me to access the secure folder from lockscreen but now it's not working and it's all happened after I updated my phone software, I tried everything to solve this shits but doesn't work. I'm very disappointed with Samsung service and it's make me regretting on my decision to update my phone. Samsung fix this shits.

7 Comments
Tech Talk
Kindly share an error report in the get help section of this app 🙏
0 Likes
_Anderid
Active Level 1
Tech Talk

Bro how to take screenshots when it won't open from lockscreen.

0 Likes
Tech Talk
Just write to them and explain your situation in detail
_Anderid
Active Level 1
Tech Talk

Bro I've tried to everything to Express this problem to Samsung but they won't listen to me. That's why I'm expecting someone help me out from this situation.

0 Likes
Š
Expert Level 5
Tech Talk
Now it only works when secure folder is turned on in quick panel...

Screenshot_20210423-135531_Samsung Members_12658.png

_Anderid
Active Level 1
Tech Talk

Yes bro same with me, and all of this happened after I updated my phone. Can you explain me why???

0 Likes
Š
Expert Level 5
Tech Talk
May be there were complaints.
Some time it become annoying when secure folder opens even though it is off in quick panel.
0 Likes