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11-22-2019 06:30 PM in
Tech Talk- Mark as New
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12-04-2019 12:44 PM in
Tech TalkHi there,
Please perform the following steps:
>Clear the RAM memory of device (Scroll down notification panel > Setting> Device care >Memory> Clean Now).
> Stop the background running app (Tap on the left soft key and close all the running apps).
>Check for the latest device O/S (Scroll down Notification panel >Settings >Software Update >Download updates manually).
> Go to settings>apps>all>three dots>show system apps>Samsung keyboard>storage>clear cache.
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members