Original topic:

Camera Issue on Galaxy A51

(Topic created on: 10-25-2020 01:14 PM)
249 Views
Sudipta96
Beginner Level 2
Options
Tech Talk
Pictures on Galaxy A51 are quite noisy please correct the issue
4 Comments
Sudipta96
Beginner Level 2
Tech Talk
Any one having same issue comment on my post
0 Likes
Tech Talk
The A51 doesn't have a good camera sensor. combine that with excessive processing, you'll have an ugly noisy picture. It cannot be fixed but can be remediated.
0 Likes
Amank2020
Active Level 6
Tech Talk
the ultrawide angle takes worse photos now , wierd distortion can be see , hope samsung fixes it
0 Likes
cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "camera" issue kindly follow the given below steps:

1. Please clear data or cache of Camera Application(Tap Settings>Apps>Camera>Storage>Clear Cache/data)

2. Reset the Device: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset: Settings>General Management>Reset

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes