Call Recording Not Playing

[Honour]

After update my s20+ to anroid 13 I am unable to play Call Recording from phone app it's showing fail to play Voice mail 

[parvnar]

I also saw same post with f62 device.
It is for all devices

[Mesbah3575]

Call setting > record calls> recorded calls

[Honour]

I know that but before update i can easily play it directly from call log

[samfan91]

Enable music and audio permission...

[Honour]

Thank You. Its Really Works.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Members_bF6pVPu]

Hi can anyone suggest how do i fix this same problem of message recd Voicemail Failed to Play and need to go to recorded calls with my A51 & i do not get Music & Audio in settings > apps...thanks