Hai,I am buying and using since last 20 days ,buds 3 pro.it amazing quality and sound system with zfilpzfilp6 ,using with S22ultra no beat out th buds 20 pro sound quality. I find this problem, OK Samsung said extra features in zflip6, but not completely fit in ears,because it is very smooth and ,I faced a problem, more than 1 hour using in using light pain in ear stem.and above 10 m distance, in called time light distrub,and not clear voice, but buds 2 pro was same distance it super working. Please give update for all user experience. Not but least my right side buds is not charged, it is every time I saw ,it is having below 10 %charging then case and left buds having 100%at that time.
As per your query kindly perform the following steps to resolve your issue.
1. Reset Galaxy Buds: Galaxy Wearable App > General >Reset.
2. Try resetting the buds once to update the software by the below steps:
1. Open the Galaxy Store or Play Store and tap the Search icon. Search for and select Galaxy Wearable and then touch the Install icon (down arrow) next to the app. Once installation is complete, tap the Play icon to open the app.
Step 1. Open your "Galaxy Wearable" app. Step 2. Once the Galaxy Buds are connected, tap “Earbuds settings”. Step 3. At the bottom of the menu select “Earbuds software update”. Step 4. On the “Earbuds software update” screen you may choose between “Download and install”, “Auto download over Wi-Fi” or “Last update”.
In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Good evening, thank you for your information, I am already set try to set,but it is not set ,so goto service center and compliant to him,he said only coming one buds,because which buds is having problem, then only coming that buds.it very sad,because I am buying that buds 20 days back ,so no replacement. Buds cost is too much. 18k .kindly check and giving orders to service center giving a new piece.
