Original topic:

Auto Data Switching on, coverage and reachability issues gone!

(Topic created on: 03-28-2022 10:54 AM)
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Poor reception and weak signals got you annoyed?

 

We know making calls, sending texts, and simple browsing can get frustrating in areas with limited network coverage by some carriers. In fact, another carrier might provide a better reception in those regions!

 

For this reason, many users rely on two SIM cards from different carriers for uninterrupted service.

 

But it isn’t a complete solution.

 

One, mobile data does not automatically switch between two SIM cards, making the experience disjointed.

 

Two, there is no call or text reachability on the out-of-coverage SIM card that makes important OTP and PAN/Aadhar linked transactions impossible.

 

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Now, say goodbye to these challenges and hello to non-stop connectivity!

 

Presenting Samsung’s Auto data switching feature.

 

Calls and SMS of the out-of-coverage SIM work uninterrupted using the mobile data of second SIM. Enjoy this nifty feature by turning on ‘Auto data switching’ and ‘Wi-Fi Calling’ settings together.

How do I enable Auto data switching?

  • Go to Settings > Connections > Sim card manager > Auto data switching
  • Tap to turn on Auto data switching

 

2.png

 

How do I enable Wi-Fi Calling?

  • Go to Settings > Connections > Wi-Fi Calling
  • Tap on SIM1 to turn on Wi-Fi Calling for SIM1
  • Tap on SIM2 to turn on Wi-Fi Calling for SIM2

 

3.png

 

How do I know ‘Automatic data switching’ is on?

Simply check out the network icons on top of the screen! It will show the SIM whose data is being used. Here, SIM1 is using SIM2 data for connection. When SIM2 will use SIM1 data, the icon will change to number 1.

 

sym.jpg.png

 

You can also check the registration status of the carrier network from the quick panel.

 

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For a seamless experience, there will be no other visible change in your screen!

 

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T&C: ‘Auto data switching’ feature is available on Samsung Galaxy phones from Android 12 onwards.

580 Comments
parthu1
Beginner Level 2
Tech Talk
Sure
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bob85
Beginner Level 2
Tech Talk
This Auto Data switch option is not appearing in Samsung F42 5G Dual Sim Mobile
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user963
Expert Level 4
Tech Talk
Same not appearing in M21 also
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cs_member8
Moderator
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Dear Samsung Customer,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and All Samsung phones, supporting Dual SIM with Android 12 will have this feature.


Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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GOVIND0143
Beginner Level 2
Tech Talk
galaxy j7 next me auto data switching option not available check this mobile
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cs_member8
Moderator
Moderator
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Dear Samsung Customer,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and All Samsung phones, supporting Dual SIM with Android 12 will have this feature.


Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

0 Likes
s08
Beginner Level 2
Tech Talk
Bruhh my mobile network is not working anyone call me then call tuner say network shetrache bhahar aaye say me the solution
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Tech Talk
A50s program issued
mau4444
Beginner Level 2
Tech Talk
Hello
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LLJW999
Active Level 4
Tech Talk
Plz samsung roll out update addressing the issue of battery performance n jittering/lagging issues... do note that many people have this issue n we have tried everything we can to increase battery backup... but it isn't cutting it so far
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