Original topic:

Attention Samsung- Serious bug in Galaxy S10+

(Topic created on: 12-05-2019 09:53 AM)
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akujjwal
Active Level 6
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Tech Talk
Please like the post so that we might find a solution. If you are using s10+ and using prime video on latest version. Please reply if you are facing this problem:

No hd streaming or downloading on prime video after installing stable build of Android 10. Did everything but to no avail. Amazonforum also couldn't help (see the screenshot). Netflix/hotstar are streaming hd content without any problem. It might be India specific as there were one more post on Amazonforum regarding same problem endorsed by another fellow Indian. Samsung please fix this asap. Watching sd content on 4K supporting device doesn't make sense. Thanks.

image


13 Comments
Avinav
Active Level 7
Tech Talk
Why don't you share this with our support team via the Get Help section.
Keep us posted in case there is/isn't progress. Will assist further accordingly.
akujjwal
Active Level 6
Tech Talk
Avinav. the problem is not isolated. it affects s10+ India specific devices. kindly escalate the matter. Get Help was not that helpful. thanks
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Avinav
Active Level 7
Tech Talk
Will do.
akujjwal
Active Level 6
Tech Talk
It's a common problem. also as suggested would share with Get Help section. In the meantime if your help would be highly appreciated if you forward the concern. Thanks..
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akujjwal
Active Level 6
Tech Talk
it's not an isolated problem. so please try fixing this asap. thanks..
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akashreturns
Active Level 6
Tech Talk
i dont hav an issue? note10+ android 10 beta 3
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akujjwal
Active Level 6
Tech Talk
the problem is with S10plus
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sidbebo
Active Level 6
Tech Talk
ye problem s10 plus me mujhe bhi aa rahi hai
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sidbebo
Active Level 6
Tech Talk
bhai koi solution batao