Original topic:

Android 10 update in galaxy A50

(Topic created on: 03-18-2020 05:05 PM)
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Anand0807
Active Level 2
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Tech Talk
After updating my Galaxy A50 into android 10, my phone becomes too laggy and some functions don't work properly!!
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chitti1998
Expert Level 1
Tech Talk
if it not working please factory reset your phone. has I dont have any issues after upgrading to android 10
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cs_member8
Moderator
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Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below steps and be assured your issue would be resolved:

1. Check space availability: Settings > Device Care > Storage. keep at least ''minimum 20% internal memory free''.
2. Clear cache: Settings > Device care > Storage > Clean Now.
3. Close Background Apps: Tap minimize key & close the background running application.
4. Remove third party application: Settings > Apps > Select the third-party application from Apps > Uninstall.

 

For further assistance register your concern in Samsung member application: Samsung member > Send feedback > Error reports/Ask questions.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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