Original topic:

After UI 7 Update 5g network Not stable issues >

(Topic created on: a month ago)
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Singh_Jot
Active Level 10
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Tech Talk
Now battery drain issue slow charging, device heating issues selected 5g prefer network but run 4g again, battery save mode change inside first on work 4g and off 5g now that's option no now go flight mode and then 5g network after in some time same 4g network problem .in android 14 running well 5g stable but after update many useful option cut,no work on 7 .
hope new update solve network issues S23> 
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Singh_Jot
Active Level 10
Tech Talk
❤Anyone Samsung members face same problem?
Abhijeet226
Active Level 7
Tech Talk
I'm experiencing issues with battery drain, slow charging, and device overheating. My phone is set to prefer 5G, but it frequently reverts to 4G. Battery saver mode toggles between 4G and 5G, but this feature has been removed. Even after enabling airplane mode and then re-enabling 5G, the problem persists. Android 14 initially provided stable 5G connectivity, but the update removed many useful options and now it doesn't work properly. I hope a future update resolves these network issues on my S23.
cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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