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12-17-2019 12:04 PM in
Tech TalkHi there,
Please follow the below mentioned steps in order to resolve the issue:-
> Clear the Cache of the camera (setting>>apps>>camera>>storage>>clear data and cache).
> Do the reset settings of the camera (camera>>setting>>reset setting).
>Run the device in Safe mode and check the issue.
> Do the reset app preference (setting>>apps>>three dots on the right top>>reset app preferences).
Then kindly restart the device and check the issue.
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members