Original topic:

A51 camera 48mp

(Topic created on: 02-21-2020 09:44 AM)
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Reath123
Active Level 4
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Tech Talk
When using 48mp in camera can't use flash. How to fix it??? 
4 Comments
Rishi215
Active Level 7
Tech Talk
may be it is off by default if you can't able to enable by tapping flashlight icon then you can't use flashlights
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Samsung_Support4
Moderator
Moderator
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Tech Talk

Hi there,

 

Make sure you have turn on the auto flash in the device.

Please follow the below mentioned steps in order to resolve the issue:-

1) Clear the Cache of the camera (setting>>apps>>camera>>storage>>clear data and cache).

2) Perform the reset camera settings (Open camera app> Camera settings >reset setting).

3) Run the device in safe mode and check the issue.

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

 

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Reath123
Active Level 4
Tech Talk
When change the ratio 3:4H 48 mp. Flash option automatically disable and filter and beauty options also disable.
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Ticco
Beginner Level 2
Tech Talk

Hello Samsung. Thanks for your quick response. But can someone who really knows the subject please answer? 

 

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