Original topic:

A50 charging issues

(Topic created on: 11-16-2019 12:25 AM)
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amz12
Beginner Level 3
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My A50 sometimes doesnot support fast charging, why is it so? Can any one help me out?
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anilsutar123
Active Level 5
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me also face
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Aman108
Active Level 1
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me also
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the fast charging depends upon the usage of phone. the fast charging does support but not fast charging while you using phone at charging time
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but 15watts charger takes exactly 1.50 hr to full charge...some what slow than other charges. bro turn on fast charging option and keep it in optimized mode
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Could you please describe your issue in detail?
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Samsung_Support1
Moderator
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Hi there,

Request you to perform some troubleshooting steps shared below to resolve the issue:

  • Ensure that you are using Samsung original charger for charging the device which is provided in the box.
  • To increase the charging speed, turn the device or its screen off when you charge the battery.
  • If the fast charging feature is not activated, launch the Settings app, tap Device care →Battery → Settings, and then tap the Fast cable charging switch to activate it.
  • If issue still persists, register your concern in Samsung members app (Open Samsung members app>click on”+” icon>send feedback> Error report/Ask question)

Regards,

Team Samsung Members