A22 5G Dual SIM

[BabuVenkat]

Post the recent software update, my 2nd SIM slot is not working. I have swapped the SIM cards between the two slots and the 2nd slot is not working. Is it the problem that all the users of A22 5G are facing

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[BabuVenkat]

Actually I visited the service center and they told me that there is a problem on the dual port. So, they will be replacing it.

Since I forgot to take the backup of my phone, I asked them to return it to me.

I took the backup and I did a factory reset.

Restored my data back and put the two SIMS on the slots, now it is working.

After factory reset, I didn't run the software update.

So, I am not sure what was the problem the technician at DRB Enterprises, Chrompet has identified to replace the part under warranty.

Are they technically sound?

[NehaKGupta]

It's look like it's software problem occurred after Update. 

[BabuVenkat]

Yes that is what it seems

[DeepakKG]

What is your current version of ui its latest or downgrade to earlier.

[BabuVenkat]

I am not seeing any updates available. So, I think Samsung is trying to goof up everyone here

[BabuVenkat]

I have downgrade it to factory settings mode, I could see there is an update available, but I am so skeptical about it and Don't want to get into further trouble