Original topic:

A20s

(Topic created on: 09-05-2020 11:22 AM)
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deadbody
Active Level 3
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Tech Talk
Losing 3% battery everynight. Is it normal? Or jow can i fix it?
10 Comments
cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve battery issue kindly follow the below step given below:-


- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory


For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support