Original topic:

5g Call drop on Jio

(Topic created on: 07-22-2023 12:33 AM)
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bhaskarsarma
Beginner Level 2
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Tech Talk
When I use data in 5g mode, both incoming and outgoing calls drops. In 4g mode its working. How this will be solved? Will there be any updates?
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Problem with jio. They have not yet implemented VoNR.
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TonyStárk
Active Level 8
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This is not the right answer to his question. Your post is only how to set network mode to NR only. In NR only mode, calls won't work as VoNR is not available at all places and VoNR is not supported or VONR update is not pushed to all devices as of now.
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Read my post carefully. I already told.

I'm just giving alternate method, it means that official method is not available or not working.
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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