‼️ Error: Modes and Routines

[SataruGojoo]

Q. How does the phone know if I'm sleeping? 😴 

Q. How does the phone know if I'm not sleeping? 🫠

• I've created a routine "AOD - Sleeping", which should work like that:

 If I'm sleeping the phone should turn off the AOD, to save battery charge. Between9pm to 9am.

• But the issue is, I'mawake and using the phone (Playing YouTube, WhatsApp, etc apps) for more than 15 minutes, still the phone is running the "AOD - Sleeping" routine, 

i.e. Even though I'm using the phone (& awake) for more than 15 minutes, the phone still thinks that I'm sleeping!

- How can I be sleeping if I'm using the phone!?

ISSUES:

1. THE PHONE DOESN'T KNOW WHEN I'M SLEEPING 😴 

2. THE PHONE DOESN'T KNOW WHEN I'M NOT SLEEPING 😴 

3. (OR) EVEN THOUGH THE PHONE KNOWS THAT I'M SLEEPING (/ NOT SLEEPING) , IT DOESN'T ACT PROPERLY!

Routine 

Routine is running even though I'm awake & using the phone for more than 15 minutes 

SOFTWARE DETAILS 

One Ul version: 8.0 

Android version: 16 

Version: A346EXXUAEYI7 / A346EODMAEYI7 / A346EXXUAEYI7

Galaxy A34 5G 

[Surya230]

This isn't acceptable from a well-known brand.

[SataruGojoo]

Yes.

[jarvis12]

You have set time period buddy that's why it work like that not inactive or active Ness of your phones

[jarvis12]

One more options is not visible that is both condition match or not

[jarvis12]

See this options

[SataruGojoo]

Nope,
This routine should only run when "All conditions are met"... (See screenshot)

Condition 1: Sleeping
Condition 2: Time period

[Arit1011]

😮🫢

[SataruGojoo]

😮🫠

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

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Warm Regards,
Samsung Customer Support