Original topic:

spen working strangely in tab s6 lite

(Topic created on: 06-22-2020 09:09 PM)
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anooptian
Beginner Level 3
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Tablets
Kindly help 
9 Comments
Tablets
can you elaborate your issue?
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anooptian
Beginner Level 3
Tablets
spen wierdly writes without screen touch
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Yog2306
Active Level 1
Tablets
same for me... got my s6 lite today and realized that spen writes without touching the screen. too sensitive.
Tablets

Same thing happens for me too. Tried contacting Samsung support over whatsapp and they had no clue

Yog2306
Active Level 1
Tablets
I am thinking of returning my tab. I bought it only because it came with s pen but s pen turned out to be totally useless and rather frustrating. Cant use it even for taking notes.. let alone drawing..
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mys6lite
Active Level 1
Tablets
same issue with the spen, talked to cc they suggest reset/factory reset, does not solve anything.
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ashu8437
Active Level 1
Tablets
same issue facing, not expected this.
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Samsung_Support3
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

To Reset S Pen - Insert the S Pen into the slot. Then, open the S Pen remote setting screen and tap More → Reset S Pen.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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anooptian
Beginner Level 3
Tablets
dear samsung teach your staff that samsung tab s6lite doesn't have dedicated slot for spen
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