Original topic:

apps not working

(Topic created on: 05-03-2020 11:06 AM)
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alcologist
Active Level 4
Options
Tablets
Its strange but twitter and its client apps have suddenly stopped working on my tab s5e. What could be the problem? 
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2 Comments
Tablets
give settings reset
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cs_member10
Expert Level 5
Tablets

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

You may need to try clearing the app cache and data within your Settings to resolve this issue:

>>>Launch your settings>apps>crashing app>storage>touch clear cache &clear data.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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