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11-22-2019 07:59 PM in
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11-22-2019 08:34 PM (Last edited 11-22-2019 08:35 PM ) in
Tabletsi own a Galaxy tab S 8.4 which i bought from the UK 🇬🇧. I bought the product at the time of launch and it was also manufactured in Vietnam 🇻🇳.
From where did you purchase it? and what is your issue with the device?
For my case, since i bought it from abroad i can't claim any warranty in India 🇮🇳 and i didn't face any issues during the first year.
After 2 years it's charging port got damaged and I took it to the authorized Samsung service center. They accepted my device even though it's not Indian made and for 2000 INR i got it repaired.
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11-22-2019 09:10 PM in
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11-23-2019 10:15 AM (Last edited 11-23-2019 12:01 PM ) in
TabletsCreate a lucid Email explaining everything you are facing along with the bill of the product. (make it bulletproof) and forward to Samsung after-sales head and to CEO.
Thay will definitely contact you within 24 to 48 hours.
check the link below for Samsung contact info
🔗https://www.samsung.com/in/support/write-to-our-ceo/
Hope your issue will be sorted out soon
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11-29-2019 07:33 PM in
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12-09-2019 06:52 PM in
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12-04-2019 04:00 PM in
TabletsHi there,
We apologize for the inconvenience caused.
We are not able to provide services to out of India product as they vary in specification and features from Indian variant . Hence we would request you to kindly once get in touch with Samsung support team of device purchase country.
Regards,
Team Samsung Members