Original topic:

Slow pointer speed in Tab S8 Ultra

(Topic created on: 12-02-2022 04:12 AM)
2297 Views
Hemu07
Active Level 1
Options
Tablets
Anyone else noticing slow pointer speed while using the trackpad of keyboard cover for Tab S8 Ultra after updating it to Android 13?

I've tried changing the Pointer speed in 'Mouse and trackpad' settings menu but it doesn't work as it used to earlier, the pointer neither gets slow nor fast when I set the speed using the slider. Tried turning off 'Enhance pointer precision' on and off, restarted the device, reconnected the keyboard cover.

Any suggetions/tips to solve this are appreciated. Thanks!






















17 Comments
KasmeyZ
Beginner Level 3
Tablets

yes me too. after i update my tab s8 ultra. it was so slow even if i try to change it... this must me a bug.

Hemu07
Active Level 1
Tablets
Thanks for confirming, appreciate it. Hope they solve it with the next update 🤞🏻
0 Likes
NathanDesign
Beginner Level 2
Tablets

Having the same issue! Literally got this tablet today amd after the updates the trackpad became extremely slow.

Hemu07
Active Level 1
Tablets
Congratulations on your new tab. I am hoping Samsung solves this quickly.
0 Likes
gobosha
Beginner Level 4
Tablets

Same here , Samsung better fix this painfully slow trackpad's  speed lol

At least the bluetooth mouse works normal.

 

Hemu07
Active Level 1
Tablets
Hoping for a quick solution too as I liked using the trackpad because some of my bluetooth mouse gestures/buttons do not work with the tab unfortunately.

Thanks for responding and confirming though. Appreciate it.
0 Likes
clpaliza
Beginner Level 3
Tablets

Same problem here!

cramleir
Beginner Level 2
Tablets

Same here on an s8 plus. bluetooth mouse still works well but book cover trackpad is borderline unusable

cs_member8
Moderator
Moderator
Options
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes