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08-03-2023 06:35 AM (Last edited 08-03-2023 02:38 PM ) in
Tablets
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08-04-2023 05:19 PM in
TabletsDear Samsung Member,
Greetings from Samsung Customer Support
We acknowledged your issue and would request you to please report the problems of your Samsung smartphone with a fresh log file. And also share a short video clip, before and after the issue occurred, for better understanding. Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application. To share a log file, click on Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support.
