Hi Samsung members I just need some help diagnosing an ongoing problem with the second screen feature with the Tab S7+ I recently got that came with the new update of one ui 3.1. I've been trying to use the tablet as a second display for my PC and everytime I connect it detects it as a wireless display for 6 secondds does not display any content and exits after an error message states cannot display protected content. Unsecure Connection.
I have followed the instructions where it says to make sure both devices are on the same wifi-network and I also tried to disable windows firewall that might of been preventing it but nothing seems to be working. I have seen other tutorial videos of everything automatically working together but it just doesn't with my PC. I cannot tell if the unit I got was defective or if it is a problem with my home network. I have a secure WPA2 so it shouldn't be causing any issues. Very specific issues but I'm at a dead end :(
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
I have the same problem. I have already tried everything in my Tab S8 and I keep getting a message saying that the connection is not secure and the transmission is interrupted.
