Original topic:

Samsung tab won't boot

(Topic created on: 06-07-2022 04:06 PM)
490 Views
samdiesel
Beginner Level 2
Options
Tablets
Hi there, my samsung tab isn't booting all of a sudden. It's stuck at "starting android" and doest respond. Any help to fix this issue? Already tried force reboot.


image


6 Comments
Tablets
Click and hold
Both power and volume down
Then screen will go blank then immediately press both power and volume UP buttons
Then it will be at recovery mode
And at recovery do clear cache if still have issue do data wipe (remove user data)

Still not working then tell me
samdiesel
Beginner Level 2
Tablets
Thanks but no change in the screen
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JithinAjith
Expert Level 1
Tablets
Connect your device to the charger and wait for 2mins
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samdiesel
Beginner Level 2
Tablets
Thanks but no change in the screen
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Tablets
Visit nearby service center if none of the steps works. (Force reboot, hard reset etc).
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cs_member8
Moderator
Moderator
Options
Tablets

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards, 
Samsung Customer Support 

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