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06-07-2022 04:06 PM in
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06-07-2022 04:58 PM in
TabletsBoth power and volume down
Then screen will go blank then immediately press both power and volume UP buttons
Then it will be at recovery mode
And at recovery do clear cache if still have issue do data wipe (remove user data)
Still not working then tell me
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06-07-2022 09:54 PM in
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06-07-2022 08:06 PM in
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06-07-2022 09:54 PM in
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06-08-2022 07:01 AM in
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06-20-2022 12:33 AM in
TabletsDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurring.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
